Entering Two New Markets in Southeast Asia for an International Jeweler in the World’s Largest Luxury Group ​

Context ​

• The client wanted to open 3 new stores and 2 new offices in the Philippines and Vietnam.

• The client has resource constraints for greenfield projects.

• A dedicated PMO team is required to drive tasks for the client.

Objectives

• Create an end-to-end project plan with robust linkages on all inter-workstream dependencies

• On-time store opening​

What we delivered​

• We created a rigorously-detailed plan that connected dependencies between workstreams and worked tirelessly to drive tasks and efficient communications, to avoid team working in SILOs.​

• We led crisis management for the following:​

• We quickly created task forces to address immediate/unexpected issues during the entity set-up and other related issues.​

• We envisaged bottlenecks and alerted the relevant teams to find a solution.​

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Results

• ​Successfully set up entities in both countries, now on track to complete all necessary registration and licensing​

• Project phase two kicked off in June 2022

• On track for the end of 2022 target openings ​​